Facility/Business Frequently Asked Questions
Will the parents I refer have to pay any fees to get started?
-No! There is a $125 annual membership fee, but it is NEVER Up-Front for any parent even though their bill can be addressed, on their behalf, to be paid to your facility should they become unable to pay!
Is there a limit to the number of times I can refer a parent to you?
-No! Your 1-year membership entitles you to refer the same parent as many times as you need to do so. There is also no limit to the total number of parents to refer within your 1-yr membership!
How much is the Paycare membership for my facility?
- $1700/site annual membership! Joining Paycare entitles facilities/businesses to receive an unlimited
# of 'Pay incentives' on behalf of an unlimited # of parents, paid directly to their facility or business.
To begin receiving 'Pay Incentives', facilities can select between:
Starter "Try Before You Buy" which allows your office to 'test' our service before joining! With a 'Starter' Membership, your office will refer your parents to our office
without making any real membership commitment. All 'Pay Incentives' will be paid to your office as a 'non-member' so payments will be mailed to you and the there
will be a 5% per-transaction fee, versus the 3% per-transaction fee that our full members enjoy. *To begin as 'Starter', Complete 'Facility/business Membership' Page
[*New!] Partner Membership in which our office will fully set your office to control your own 'Payment Protection' for your customers so you can receive up to 90% of your customers' payments without paying our fees for processing the payments from your customers to you! Cost: Only $2,250.00 per site!
*To begin as 'Partner', Complete 'Facility Membership' Page
​
Full Membership in which 'Pay incentives' are paid from our office directly to your facility via mail or account deposit, should your parents/customers
become unable to do so. You are in control.
- Cost: Facilities' $1,700.00 per-site, annual Paycare membership fee.
-So simply join for each site and begin receiving 'Pay incentives' today!
*Full Membership Benefits:
-Facilities receive a FREE Membership Window Decal for each site, upon joining!
-Facilities can refer parents/customers who have left owing them in the past, as well as current parents/customers!
-Facilities receive Paycare as an enhancement to their current 'Staff Benefits' packages!
-Facilities receive funds paid directly to them!
-Leasing Facilities can now receive 'Non-Eviction' leases for their residential and commercial tenants! ($125.00 per site)
*To join and/or apply, Complete 'Facility/Business Membership' Page
Once I join, do my parents also have to be a member?
-Yes! Only Paycare Members can access Paycare 'Pay incentives'
*No Worries! We can get the parent quickly set up with no up-front fees!
We provide the parents a FREE membership card to request repeat assistance!
We also inform the parent that we provide support through the child's high school senior year!
How can Paycare best assure me that I can receive consistent payments from my customers?
-So glad you asked! 1] We requires all members to sign a commitment to pay their bill.
2] We require all members to show 'good faith' by making 2 on-time payments to you before we will provide
'Payment Protection' to them.
3] We require a 'good faith' down payment from your customer which goes to YOU, as their final payment.
4] We go even further by paying up to 90% for YOUR customers who left owing YOU a balance, in the past.
So, you can clearly see that Paycare is quite serious about making sure our business members receive consistent payments.
*Please note: These benefits are not available to "Try Before You Buy" businesses
​
How do I refer a Client to pay my facility/business?
-Simply complete a Referral Form and either email it to membership@paycareprogram.org or you can fax it to fax#: 336.282.3797.
Click here for the: Referral Form
Do my parents have to repay the fees?
-NO! Parents do not repay our Paycare Program, but they must be responsible for their bill; So, they simply make their payment to you, as normal, up to 12 months to 48-months timeframe which allows their Family to easily move forward as your customer while YOU receive your 'Pay incentive' on behalf of your parents!
​
For landlords who join, do you replace their current Property Management company?
-NO! Paycare Program does not offer property management services; Instead, we work with your current property management company! Think of us as a type of
"Renter's insurance" that specifically focuses on protecting payments for you and your tenants.